Service & Support
Service & Support
Service & Support
At Seasons Healthcare we are ever ready to hear the queries of our customers and associates. We are well aware of the value of a robust and responsive customer support team to not only ensure the delivery of high-quality pharma products but also take care of the satisfaction of the consumers. The job role of our customer support and services is not limited to addressing queries and issues. It is built on the principles of building trust, disseminating information, and contributing to the overall satisfaction of our consumers.
Our experts are available round the clock or 24/7 to address all your queries with a proactive approach. You will get personalized answers to your queries with our quick response time. Our effective customer support system is a critical component of the company’s overall mission to improve and protect the health of our customers. Read the points below that shed light on our relentless support to our associates with the different aspects of the product cycle, dedicated account manager, and several other aspects.
Dedicated Account Management
At Seasons Healthcare we dedicatedly manage the accounts of all our clients right from the beginning till the end. This helps us maintain the transparency throughout the product cycle.
Customized Formulations
You can also get customized formulations with our robust research and innovation. We offer customized for our Ayurvedic, nutraceutical, and cosmetic range. All the customized formulations are available in attractive and leakage-proof packaging.
Product Cycle
The product cycle begins with an independent discussion before the order finalization. All the terms are openly discussed and all the information is shared with the client. Once the orders are finalized the next steps are briefed below:
- Initiation of the artwork
- Finalization of the artwork
- Packaging material initiation
- Sample testing
- Sample finalization
- Arrival of packing material
- Batch initiation
- Batch finalization
- Analytical reports
- Dispatches
Customized Batch Sizes
At Seasons Healthcare we offer exclusive guidance to our clients regarding formulations, packing selection, etc. You will also get exclusive sample support before batch formation to maintain transparency. The sample support allows you to test the fragrances and textures of our product range.
Unlimited Design Support
Besides, the product quality we equally focus on the visual appeal and labeling of our product range. We offer our clients unlimited design support for logo creation and other aspects related to the creation and design of the packaging. Our team of graphic designers consistently offers assistance in design and theme finalization.
Promotional Inputs
We also offer promotional inputs and marketing assistance to all our associates and clients to help them establish a strong brand image. Our promotional support includes a variety of items and goods highly suitable for promotional activities. The list of promotional inputs offered at Seasons Healthcare includes the following:
- Visual aid design
- Leave Behind Literature (LBL) finalization
- Reminder cards
- Visiting Cards
- Diaries
- Calendars